What can we see in SGHH Front Office

Subic Grand Harbour is a 3-star lovely venue located next to Rizza Street. The hotel comprises 10 rooms.

Olongapo city center is 0.3 miles from the property, while Blue Rock Beach Resort and Dive Cen is 2.3 miles away. The venue is located 2.2 miles from Crown Peak. Blue Wave Beach Resort is also located near the hotel. The nearest airport is Subic Bay, located 3.1 miles from the accommodation.

Job Brief

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.

Responsibilities

Perform all check-in and check-out tasks; Manage online and phone reservations; Welcome guests upon their arrival and assign rooms; Respond to clients' complaints in a timely and professional manner; Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role; Understanding of how travel planning websites operate, like Booking and TripAdvisor; Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS; Excellent communication and organizational skills